Yes we provide FREE domain name for LIFE with every web hosting account purchased on a yearly basis. You can keep the domain name with us for free as long as you host with us. You may purchase your domain name from us and help you transfer it to your next web host/domain registrar should you decide to leave us. You may register additional  domain names from us at a discounted rate.

Yes. We will never raise the prices. Instead we offer a price freeze on all services. You will be renewed on the same price structure you initially signed up for.
Presale Questions

We offer unconditional 30 day money back on all web hosting plans. Your money would be refunded back into your credit or debit card if you are not fully satisfied with our services.

It does not matter which operating system you have installed on your home or office computer. You can use our services without any problems. Your local computers operating system has nothing to do with our web servers. You can run any software on your local computer and still use our services such as email, upload web files or do any other miscellaneous work without any issues.

The process is pretty simple. All you need is a credit or a debit card. All orders are processed online. Use the order links on the website and you would be taken to a 128 bit secure SSL client and order management area where you can follow 5 to 6 simple steps to setup your account. After the successful transaction it might take around 6-12 hours for manual checks. You would be sent your welcome email with all the details such as your control panel login information, DNS info et cetera.

Yes you can. We will register and maintain your domain name for you for FREE as long as you host your website with us. We can register a variety of domain name extensions for you for example .com, .net, .org, .us, .co.uk etc without any charge to you.

The process is simple. We will send you two DNS values in your welcome email. All you have to do is to login into your domain registrar provided control and change the DNS of your domain name to those two values. You can also ask your domain registration provider to do this for you if you are new to this.

Yes you can. We will transfer free of charge if it is the name you wish to use on your web hosting account.

Smart Online hosting will own the domain name. Clients can move their domain names with them should they decide to leave us OR just keep the domain name with us.

By default all new domain registrations are whois protected for consumer security. If any client wants his or her information displayed to the public, they can contact us and we can do this for them.

We can take all major credit and debit cards. We use 2checkout/2co, a credit card processing company based in Ohio United States for processing the cards which means that *2checkout or 2co* would appear in your credit or debit card statement.

No matter where your business is located you can start accepting all major credit and debit cards directly online within few minutes. We recommend the world famous 2checkout/2co for online credit card processing solution. SIGN UP NOW!. Total activation process will take about five minutes to have your vendor account active.

We provide you with a free online website builder tool called the RvsiteBuilder. Packed with hundreds of templates and updated with new ones every month, this software is sure to blow your mind. Works faster than any web designer out there and provides users with a creative tool to make cutting graphics and content navigation scripts.

We use scalable technology and our web server resources can be expanded as needed. Our minimum server spec is Dual Opteron, 2 GB RAM, multiple 750 gig hard drives etc.

Yes we use Nagios Server Monitoring Software to monitor our machines round the clock. All machines are checked for performance every 2 minutes and corrective action is taken instantly if a drop of service occurs.

We have CentOs Linux operating system on all our web servers. The reason behind this is because Linux is way more secure than Windows and runs much smoothly on web server environments. Most of the web servers on the Internet use Linux operating system.

We back up your data on separate hard drives on different servers which maintains the integrity of the back up.

We support MS Frontpage on all our web servers.

We do not allow Telnet however jailed SSH is available on request.

You cannot access mySQL remotely however we provide you with phpmyadmin software which can be used to manage your mysql data bases. You would have to upload your mysql content on the web server in order to manage it.

We use CentOS Linux on all our web servers.

We support both php 4.0 + and php 5+

We use Apache/1.3.37 (Unix) however please note that the version written here is for reference only as we keep upgrading as the need arrives.

We do not support ASP at this time.

We do not support JSP at this time.

Yes additional disk space can be bought at the rate of $1 per 100 MB per month.

We offer clients one click install word class Oscommerce shopping cart script. It can be installed directly inside the website management control panel.

Yes you can as long as they can be installed on linux servers.

Yes you can create them right inside the control panel.

Yes you can create them.

Use the domain registration link to get discounted domain registration. For your free domain name with your hosting package check its availability and email us your requested domain nameto domains@smartonlinehosting.com

The selection of the data centres is of utmost importance for any hosting company that wishes to constantly deliver excellent performance and reliable hosting to their customer base. Our data centres, housing our infrastructure, are located in three geographically diverse facilities. Each has been chosen after meeting our stringent requirements.

    Each facility features fully redundant infrastructure; internet connectivity, power, internal and sufficient human resources at all times
     All facilities are discreet, unmarked and secure. Data centres are becoming an increasingly popular target for thieves and criminals because of their often invaluable contents.
    None of the facilities are in natural disaster prone areas. Some of our competitors use data centres in hurricane-prone areas, or in areas that are high risk earthquake zones.
    All facilities are of a minimum of Tier 3/n+1 redundancy specification (as specified by The Uptime Institute)